A recent report released by Education Insights indicated that 69% of the parents surveyed believe their children will be prepared for college. Additionally, 61% of the parents believe that their soon to be high school graduates have all the skills necessary to succeed in the workplace. Unfortunately, research from numerous organizations continues to indicate that these parents are clueless about where they children are when it comes to college success, workplace success or even life success.

This data confirms why a model that I use with my small business coaching clients and when delivering keynotes The Law of Process as identified by John Maxwell continues to be so effective. This simple model helps to explain why some problems remain unsolved and even unnoticed.

To understand this model, please take a blank piece of paper and draw a fairly large box. Then draw a line horizontally equally dividing the top half from the bottom half. Next draw a line vertically, equally splitting the right side from the left side.

Next take the following 4 actions:

1. In the upper left hand box, place the number 1 and mark it Unconscious Incompetence.
2. In the lower left hand box, place the number 2 and mark it Conscious Incompetence.
3. In the lower right hand box, place the number 3 and mark it Conscious Competence.
4. In the upper right hand box, place the number 4 and mark it Unconscious Competence.

Now follow me as we walk through this model for understanding life and why some things never change.

• Level 1 Unconscious Incompetence

  Unconscious incompetence is I don't know what I dont know and hence I act like I know everything. Teenagers exemplify this stage. Within this stage, individuals are very happy campers. Remember the old adage: ignorance is bliss? Those previously identified surveyed parents (61% and 69%) dont know that their children are not prepared upon graduation from high school for the work force less along college. Many of these parents will suffer by paying thousands of dollars in additional tuition, books and room and board because they believe that their children are prepared for college success. HINT: College administrators love the parents who are in this stage because it means millions for them.

• Level 2 - Conscious Incompetence

  By crossing the Bridge of Discovery, I am in level 2 of conscious incompetence or I now know what I dont know. Now I am quite miserable because I realize there is so much more to know. However, I am ahead of those still dreaming the good life in Level 1.

• Level 3 - Conscious Competence

  Using the Bridge of Learning, I cross over into Level 3 Conscious Competence or I now know what I know. My happiness has increased somewhat, but what I have learned is not second nature to me and my self-confidence is beginning to increase.

• Level 4 - Unconscious Competence

  Through the Bridge of Mastery or what some call the Bridge of Repetition, I enter into Level 4, Unconscious Competence, or I now know what I know without thinking. Here I am truly happy. What I have learned is second nature, unconscious, almost effortless. I can quickly answer 10x10, how to spell everyday common words, what route to take to work. All of this comes almost without thinking unconsciously. Yet, if I become complacent or lazy with my knowledge by not using it, I will cross the one way bridge of Complacency and return to Level 1 Unconscious Incompetence. Here, I will have to repeat the entire process over again.

By understanding where you are as an individual, small business owner, entrepreneur, executive or even as a parent within this model, you can begin develop a plan for reaching that next level of success or excellence.

Leanne Hoagland-Smith

Good Day. Thanks for visiting. I hope that you have enjoyed my articles. In 1999, I founded ADVANCED SYSTEMS because I saw that performance could and should be doubled in warp time. Individuals, small and large businesses could not afford expensive solutions that may or may not deliver improved results in 12 months.

From my corporate, small business and education experiences, I recognized the individuals must have opportunities for connecting their passion to their purpose to secure the desired performance results, but many lacked the necessary skills, strategies and tools.

With over 20 years in sales management and 10 years in education, I understand how to unite productivity with profitability by developing a proactive working culture. My previous experiences resulted in cost savings through one of the first implementations of a computer software in a wholesaler distributor to the creation of a vendor performance assessment.

Since facilitating over 500 sessions, developing and editing over 25 training programs and writing numerous articles focusing on performance improvement, I bring a results focused approach to my clients. Also, I am proud to be one of the first five nationally certified facilitators of America?s Rising Stars (a Student Leadership developmental curriculum).

My passion is to help others connect their passion to their purpose to double performance. As The small business coach in Chicago, my clients have easily doubled their performance. Since our greatest resource is our young people, I am now working with large urban schools to generate the same results.

Education Background

• Graduated with honors from Purdue University with a B.A. in Education
• Earned M.S. from Purdue University in Instructional Design and Curriculum
• Published in the national trade journal, The Supply House Times, and numerous national newsletters
• Developed seminars and training on diversity, communication, leadership, sales, effective trade show behavior, networking, knowledge management, goal setting and improved educational outcomes
• Co-authored M.A.G.I.C.A.L. Potential: 7 Capicities for Living an Amazing Life Beyond Purpose to Achievement, to be available in 2006
• Working a another book focusing on performance in public education
• Speaker in a national bureau - Resource Associates Corporation

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